Your Frequently Asked Screen Publishing Questions Answered [FAQ]

Ilir Sabriu
Posted by Ilir Sabriu | 5 minutes to read

At Databeat, we like to keep things simple. But we understand that you may still have some questions around screen publishing, so we’ve taken the time to answer these in one helpful article.

Are you looking to invest in digital signage, but don’t know where to start? Perhaps you’ve began researching your options, but need some further clarification?

Whether your question is usage, support, or content related, we’ve put together a list of Q&As so that you can find your answer quickly and get back to what matters to you most — telling your story and promoting your product or service using screen publishing.

Service FAQs

Q. How much does digital signage cost?

a) Our pricing is structured to suit businesses of all shapes and sizes, so whatever your budget or needs, we’ve got you covered. Our plans start from just £9 per month for a 3-year subscription (OMNI package), going up to £11 per month for our OMNI+ package, and £15 per month for OMNIPro — our most popular package.

For more information, check out our pricing guide.

We also offer 1-year and 5-year licenses to suit your business’ needs. For more information on our pricing, contact our sales team today.

Q. What do I pay for?

a) You will need one license per screen. Please note that if you opt for OMNIPro, all your licenses must also be OMNIPro. Depending on your license, you will be invoiced in advance of the agreed period.

The price you pay for DatabeatOMNI will also vary depending on how many channels and users you need, as well as how much storage you require, and how quickly you want your screens to update.

For an in-depth look at what’s included in each package, check out our pricing guide.

Q. Can I use digital signage in my industry?

a) The possibilities of digital signage are endless, and the benefits of DatabeatOMNI have been demonstrated across multiple industries — from retail and restaurants, to hairdressers, amusement parks, corporate communication and more.

Digital signage is also ideal for use in the workplace, making it easy to communicate information, share news, display dashboards, and report on business performance.

To discover how DatabeatOMNI can benefit your business, get in touch.

Q. Where can I find information on how to use DatabeatOMNI?

a) As an employee, regardless of position, your job is to tell your company’s story — and we’ve designed DatabeatOMNI specifically with this in mind, in one simple and cost-effective digital screen publishing tool.

And because we believe in keeping screen publishing simple, we’ve created a DatabeatOMNI User Guide to help you navigate the software with ease.

Strapped for time? Check out our cheat sheet to get started with DatabeatOMNI quickly.

Q. What support does Databeat provide?

a) At Databeat, we’re dedicated to providing you with unrivalled support. If you can’t find the answer you’re looking for in our User Guide or Help Centre, you can submit a support ticket here and one of our friendly advisors will get back to you.

Support FAQs

Q. How do I install OMNIplay3?

a) OMNIplay3 is an external Android-based media player designed for use with DatabeatOMNI if you are using an existing screen (instead of a professional screen).

You can find step-by-step instructions on how to install and configure OMNIplay3 in our Help Centre here.

Q. Which hardware does DatabeatOMNI support?

a) We support both Android and Windows. When it comes to displays, we recommend using Samsung professional displays with DatabeatOMNI. However, we also support LG, Philips, and Sharp displays.

Q. What type of monitor/screen do I need?

a) All Samsung Smart Signage Platform (SSP) professional displays (version 2 or later) are compatible with DatabeatOMNI — so if your screen has SSP2, SSP3, SSP4, SSP5, or SSP6, you can install OMNIplay.

We also support the big manufacturers when it comes to screens, including LG, Philips, and Sharp.

To learn more about the Samsung Smart Signage Platform (SSSP), click here.

Q. Can I run DatabeatOMNI on my existing screen?

a) Yes you can, with an OMNIplay3 which is a digital signage media player. Please note that using an existing screen may reduce uptime.

On the other hand, a professional screen can withstand running for a long period of time, with greater brightness and a longer warranty.

If you are unsure whether DatabeatOMNI supports your screen, get in touch.

Q. What are the network requirements?

a) Your screen can be set up either via cable or WiFi, although we recommend opting for cable as this will provide greater stability.

Since DatabeatOMNI is cloud-based, you can log in from anywhere — provided you have internet access.

Got questions about our network requirements? Talk to one of our experts.

Q. I can’t get DatabeatOMNI working. What do I do?

a) If you’re having a functionality issue using DatabeatOMNI, don’t worry — we’ve put together a helpful list of common digital signage problems and how to troubleshoot them here.

If your problem isn’t covered in this list, you can submit a support ticket and a friendly member of our team will get back to you.

Content FAQs

Q. How do I manage content for TV?

a) DatabeatOMNI users can easily schedule content according to the season, weather, and time. From creating your own playlists, to setting up offerings dependent on the time, the combinations and possibilities are endless.

You can even use PowerBI to share dashboards with select stakeholders or teams, making DatabeatOMNI ideal for internal office communications.

Q. How can I enhance my content?

a)

  • Take advantage of easy-to-use tools such as Canva and Gravit
  • Create personas to target your content
  • Focus on your branding
  • Consider time and location
  • Use widgets to make your content dynamic by adding RSS feeds and social media

Interested in learning more ways to enhance your content? Click here.

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Q. What are some digital signage best practices?

a)

  • Select the right software
  • Location and placement is everything
  • Making your content dynamic will bring your digital signage to life
  • Remember that less is often more
  • Keep your content moving
  • Don’t think FOMO — think return on investment and return on objective

To learn more about digital signage best practices, click here.

Whether your question is service, support, or content related, we hope you’ve found this FAQ article helpful. If you still have a question about digital signage, get in touch to speak to a friendly member of our team today.

Click below to download our e-book and discover how screen publishing can attract new customers to your business today.

For your comprehensive guide to screen publishing, download our e-book today.